MD5 Solutions engineers and support staff can be contacted 24 hours a day; 365 days a year for technical support and backup. We offer a range of services to not only ensure your systems are in perfect working order, but are proactively monitored to ensure a rapid response to any alerts.
By utilizing the latest technology; all MD5 Solutions monitored installations have the capability of providing remote support via your existing IP Network, GPRS or telephone line.
In essence, this allows customers to address urgent system issues by negating the need for physical engineer visits, saving both time and expense of an engineer call out. Please enquire for further details.
24-HOUR OFFSITE MONITORING
With 24-hour off-site monitoring of Intruder Alarm & CCTV systems it is possible for MD5 Solutions to provide continuous security cover for most scenarios and environments.
Communications paths include – Broadband, GPRS and traditional telephone line.